FAQs for commonly asked questions and answers about Plastec West.
#DiscoverEngineerBuild
When/where does this event take place?
This show will take place on February 7-9, 2023 at the Anaheim Convention Center, Anaheim, California.
What are the expo and conference hours?
Expo Hours:
February 7-8, 2023 | 10 a.m.-5 p.m.
(registration opens 8 a.m.)
February 9, 2023 | 10 a.m.-4 p.m.
(registration opens 8:30 a.m.)
Conference Hours:
Design.Engineer. Build. and Cannabis Packaging Conference
February 7-9, 2023 | 8:30 a.m.-5 p.m.
(conference registration opens at 8 a.m.)
How much does it cost to attend the expo?
Expo admission is free online for qualified registrants; A $199 fee applies to all others.
Where should I park?
Please click here for parking information. Additional travel information can be found under the "Plan Travel" page.
Can I bring my child to the expo? How about a well-trained pet?
For safety, insurance and security reasons, no one under the age of 18 is permitted in the expo halls or conference meeting rooms at our show. There are no childcare services available on-site. Only utility animals for the physically challenged are permitted. Please contact us at (310) 445-4200 if you are handicapped and require special assistance in order to attend our event.
Will food & beverages be available?
Free food and beverages will not be available at the show. The concession stands within the venue will have refreshments and luncheon items available for purchase.
Where can I find a detailed list of exhibitors?
The exhibitor list is posted on the show website. We suggest you bookmark the website, because we will regularly update it with new exhibiting companies that have joined our expo.
How do I get on the mailing list for next year's expo?
If you register for one of our shows, you will be added to the mailing list for that event and will receive information regarding next year's show as it becomes available. If you would like to be added to the mailing list for our other events, complete the online registration inquiry form for that event. You'll find the complete list of all events at findmanufacturingbuyers.com. To be removed from our mailing list, please email [email protected] and specify the show(s) from which you would like to be removed.
Where can I download the event mobile app?
Go to EventAppAnaheim.com to download the event app on the Apple and/or Android app store. Please be sure to use our official hashtags #DiscoverEngineerBuild #IMEWest on your social media posts.
How do I pre-register for the expo?
Go onto our website, and on the registration page enter the promo code you received.
What if I do not pre-register for the expo?
You can register on-site and will pay the onsite registration fee of $199.
If I attended the show last year do I need to register again for this year's show?
Yes, you must re-register for every show you plan to attend. We do not carry over any registrations from our shows.
How long does it take to receive my registration confirmation?
An e-mail confirmation should be received within 24 hours after you've registered.
Can I check if my registration has been confirmed on your website?
Yes, you can view and/or update your registration information by returning to the registration website and entering your email address and password.
What is my exhibitor username and password for online registration?
The login belongs to the logistics contact we have on file for your company. If a password is needed, click the Forgot Password link to set up your account.
How can I get my badge for this event?
Badges can be picked up at the registration desk in Lobby A or Lobby D. Additionally, IME West participants can use the QR code provided in their registration confirmation email to scan at one of our contactless badge printing stations.
I registered online & received a confirmation email, what do I do now?
Look out for an email from [email protected] that contains your digital credential QR code, and save the digital credential QR code to your Apple Wallet or Google Pay. Your digital credential QR code email should arrive in your inbox on August 5.
I registered last minute; how can I get my digital credential?
If you registered on, or after, August 5, an email from [email protected] should have been instantly sent to your inbox with your digital credential QR code. If you don’t see it in your inbox, go to our Registration Customer Service counter at the Anaheim Convention Center lobby and one of our staff will assist you.
I don’t own a smart phone; how can I get my digital credential?
No worries just come onsite and head over to the Registration Customer Service counter at the Anaheim Convention Center lobby, and one of our staff will be able to assist you.
I’m having trouble with my mobile phone, what do I do?
Here are some helpful links to help with troubleshooting your mobile device:
If you require additional assistance, please head over to our Registration Customer Service counter at the Anaheim Convention Center lobby, and one of our staff will be able to assist you.
I have my digital credential, but it won’t scan; what do I do?
Please make sure your mobile device’s screen brightness is set at its highest. If you’re still unable to have it scanned, please head over to our Registration Customer Service counter at the Anaheim Convention Center lobby, and one of our staff will be able to assist you.
Can I bring my own name tag to this event?
Yes, feel free to bring your own name tag/physical badge. Please note, you will still need to download your digital credential and have it scanned upon arriving onsite to access the show floor.
I don’t have my own name tag, but would still like a physical name tag; what do I do?
On our show floor, we’ll have multiple mobile printer carts that will be available for you to print a name tag. Be sure you know the email used to register for the event as you will need this to use the printers. Please note, before accessing these printers, you will still need to download your digital credential and have it scanned upon arriving onsite to access the show floor.
How do I get a correction on my digital credential?
Head over to our Registration Customer Service counter at the Anaheim Convention Center lobby, and one of our staff will be able to assist you.
Can you recommend a hotel?
Please click here for information and special room rates for the official show hotels. Also, you may find it helpful to contact the city convention services and tourist bureau for local restaurant and ratings information.
How do I get to the expo?
Please visit our "Plan Travel" page for information.
I will require an invitation letter in order to obtain my visa to enter the United States. What do I need to do?
Requests for a visa invitation letter are available during the registration process.
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Helpful Links
#IMEWest #DiscoverEngineerBuild
